Candidate SMS

Send text messages to candidates and see conversation history right in Breezy. Find out how to send SMS to individuals or to multiple candidates.

You can send text messages to a candidate from their profile, and can send a batch SMS to multiple candidates from the Candidates tab of any position.

To view the entire thread of conversations with a candidate, look for the Email/SMS tab in their profile. In the conversation thread, you can view all conversations the candidate has had with your team, plus any scheduled interviews. Quick access helps you stay up to date with conversations, tone, and details so nothing is ever 'lost in translation' between the hiring team and the candidate.

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Hiring Manager access

Hiring Manager access (or a custom role with the appropriate permissions) is required to view conversations and engage with candidates. Contact your admin if you need access.

How to text a single candidate

To send an SMS to an individual candidate:

  1. Locate the candidate with a search or from a position or pool.
  2. Open the candidate’s profile.
  3. Click Email/SMS near the top of the window.
  4. Click SMS.
  5. Add your message and click Send SMS.
    -If you’d like to schedule your email to be sent in the future, click the clock icon to select a date or time.

Once your message has been sent, you'll see it in the conversation history, from newest to oldest.

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Tip: Add links and templates for quicker messaging

Click + Insert to include scheduling links and templates with your message.

How to text a batch of candidates

To send the same SMS to multiple candidates:

  1. Click Positions/Pools in the left sidebar.
  2. Open the correct position.
  3. Click Candidates near the top of the window.
  4. Apply any filters or segments you need.
  5. Click the checkbox next to each candidate you’d like to send an SMS to.
  6. Click More near the top of the window and select Send SMS from the dropdown.
  7. Add your message, and click Send SMS.
    -If you’d like to schedule your email to be sent in the future, click the clock icon to select a date or time.

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Tip: Master hiring at scale

Use SMS messages in Stage Actions for Automation and Nurture Campaigns.

SMS limits and credits

All Breezy plans include 10 SMS credits per month. You can purchase the SMS Add-on to add 5,000 credits per month. No matter which plan you’re on, we’ll let you know by email when you’ve reached 90% of your text message limit for the month.

Supported countries

Breezy’s standard SMS options include text messages sent to numbers in the US and Canada. You can purchase a custom SMS plan that includes other countries or additional credits. Contact our sales team for more details and to find out which countries are supported.

FAQs

Does the “from” phone number for SMS messages stay the same?
Yes. Candidates will be able to reply to that number today, tomorrow, or any time in the future and it will still link to their candidate profile.

Can candidates opt out of receiving messages?
Absolutely! We respect the rights and privacy of all candidates. If they reply with STOP, UNSTOP, UNSUBSCRIBE, or CANCEL they won’t receive additional messages.

How many credits does each SMS use?
Each Breezy SMS credit is equal to one “segment” sent by the mobile carrier. Most messages use one segment (and one credit), but if a message is long—or includes emoji or special characters—it could use multiple credits. Find out more about how SMS credits work.

Do incoming text messages count against my credits?
No. SMS credits only apply to messages you send to candidates. There’s no limit on how many you can receive.

Updated 4 months ago



Candidate SMS


Send text messages to candidates and see conversation history right in Breezy. Find out how to send SMS to individuals or to multiple candidates.

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